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Out of school hours care

Welcome to Helping Hands Before, After School and Vacation Care provider

Service contact details: Ph: 0436 821 223
Helping Hands Network works in partnership with Picnic Creek State School to provide Outside School Hours Care (OSHC) services to the school community. We pride ourselves on providing children with fun, play based learning experiences. From exciting activities, healthy nutritious food, to caring motivated team members; the service meets all your children’s needs.

What happens at OSHC?

We provide a range of activities for all ages including arts and crafts, games, sports, drama, board games, dress ups, cooking activities and fun social time with friends. On request from parents, children can also participate in Homework Club. The service provides breakfast at Before School Care and afternoon tea at After School Care.  

Our team

Your children are in the care of our qualified and experienced team members that have a current working with children’s check and are trained in First Aid, CPR, Asthma and Anaphylaxis.  

What to bring

Please ensure your children have appropriate and comfortable clothing and footwear, including a hat.

Where is the service located?

The OSHC service is located on site at Picnic Creek State School. All children attending the service must be dropped off in the morning or collected in the afternoon by an authorised person and signed in and out of each session. Children in Year 2 and above can walk straight to/from their classrooms. Helping Hands Network team members will pick up and drop off the Prep and Year 1 students, escorting them to the service.

How to enrol

An online Helping Hands enrolment form must be completed via prior to your child’s first attendance. Once enrolled with Helping Hands, you will be required to log into your account and book the sessions you require.

Making or cancelling bookings

Bookings are available online once you have enrolled with us and accepted our terms and conditions. Once enrolled, bookings can be made online at any time, up to 24 hours prior to the commencement of the session of care for Before and After School Care and up to 5 days prior for Vacation Care. Late bookings can be made by calling our Customer Service and Billing Team on 1300 612 462. Bookings made within 24 hours will incur an extra charge of $4.00 per session per child (excluding rebates). Vacation Care, bookings must be made 5 days in advance of session care commencement, or they will also incur an extra charge of $4.00 per session.
If you are unable to book online for any reason please call us on our Customer Service and Billing Team on 1300 612 462 or email
Please note:
• Any cancellation of a confirmed before or after school care booking needs to occur at least 48 hours prior to the booking date, otherwise the normal session fee will apply
Vacation Care cancellations of confirmed bookings must be received 7 days prior to the booking date